Terms of service

Terms of Service – What Calls the Heart

1. Overview

This website is operated by What Calls the Heart. The terms “we,” “us,” and “our” refer to What Calls the Heart. By using this site or purchasing products from us, you agree to these Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, and contributors of content.


2. Online Store Terms

By using our site, you confirm that you are at least the age of majority in your state or province of residence.
Our products, including bath salts, tallow balms, lip care, and baby moisturizers, are intended for personal use only. You may not use our products for illegal or unauthorized purposes. Misuse may result in injury, and we are not liable for such misuse.


3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that information transmitted through our site (excluding payment details) may travel over unencrypted networks.


4. Accuracy of Information

We strive to provide accurate product descriptions and images. However, we cannot guarantee that all content is complete, current, or error-free.


5. Modifications to Products and Prices

Product availability and prices are subject to change without notice.


6. Products or Services

Certain products may be available only online and in limited quantities. Products are eligible for return only as described in our Refund Policy.


7. Billing and Account Information

You agree to provide accurate, current, and complete information when placing orders. We reserve the right to refuse or cancel any order at our discretion.


8. Damages and Defects

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 7 days of receipt with photos. We will provide a replacement or refund according to our Refund Policy.


9. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their content, accuracy, or policies.


10. User Submissions

If you provide feedback, suggestions, or ideas, you agree that we may use them without restriction.


11. Personal Information

Your use of personal information is governed by our Privacy Policy.


12. Prohibited Uses

You may not:

  • Use the site for unlawful purposes

  • Violate intellectual property rights

  • Upload malicious software

  • Collect personal information of other users without consent


13. Limitation of Liability

We do not guarantee uninterrupted service. What Calls the Heart is not liable for damages resulting from the use of our products or services, except as required by law.


14. Indemnification

You agree to indemnify and hold harmless What Calls the Heart from any claim arising from your violation of these Terms.


15. Termination

These Terms are effective unless terminated by you or us. Termination does not affect rights or obligations incurred prior to termination.


16. Governing Law

These Terms are governed by the laws of [Kentucky, USA], without regard to conflict of law principles.


17. Contact Information

Questions about these Terms can be sent to whatcallstheheart@gmail.com.